Working with your team
When knowledge passes through several layers, important rules can be lost and implementation responsibility can become unclear. Your experts work directly with the technical lead responsible for the software. Your organisation controls outcomes, priorities and investment; Direct Software remains accountable for its technical recommendations and the quality of the software it delivers.
How tailored software takes shape
Your Product Owner sets the intended outcome and priorities. The Domain Expert, Solution Expert and Software Expert then work continuously together to determine what the operation needs and how the software should address it. Their findings, options, trade-offs and working software inform the Product Owner's next decision.
Guides the work: the intended outcome, priorities and agreed constraints.
Informs the next decision: findings, options, trade-offs and working software.
Your organisation
The person responsible for the intended outcome and business priorities, who aligns the relevant stakeholders and decides whether the findings justify further investment. This describes a responsibility, not a required job title. A product, operational, service, programme or business owner may fulfil it.
Your organisation
Someone in your organisation who understands how the process works in practice, including the rules, exceptions, constraints and outcomes the software must support.
Direct Software
Works with stakeholders and uses AI to analyse documents, systems and codebases, uncover assumptions and revise interactive workflow prototypes quickly. The expert interprets the findings and recommends an approach without taking ownership of the client's priorities.
Direct Software
Uses AI agents to explore architecture, implement code, create tests and recover documentation, then validates the output. The expert owns security, maintainability, production quality and the decision to involve additional specialists.
Four roles, clear responsibility.
The Product Owner owns the decisions but does not manage the other roles. The Domain, Solution and Software Experts work continuously together to understand the operation, assess options and develop the software. Their findings and trade-offs inform the Product Owner's next decision. One person may hold both client-side roles.
Participation that fits the work
Internal architects, engineers, security specialists and operational owners can review decisions and contribute knowledge of your systems and standards. We agree how to work with their existing responsibilities and processes.
Additional specialists can increase capacity or address a specific question. We make the added cost and coordination visible, while Direct Software remains responsible for its technical recommendations and delivered software quality.
A fitting working model
The no-charge 45-minute conversation covers the work that needs attention, who holds the relevant operational and technical knowledge, how responsibilities are currently divided and whether Direct Software can contribute. You do not need a complete specification or a predetermined team structure.