Skip to main content

Illustrative example

Fragmented systems and handovers

Create one controlled flow across existing systems

Information is copied between an ERP platform, spreadsheets, portals and partner systems. People reconcile differences manually, while failures become visible only after work or a customer is affected.

01

Decision to clarify

Establish which system owns each piece of information, which failing handover causes the most harm and whether integration can improve the flow without replacing useful systems.

02

Possible direction

A focused workflow or integration layer could coordinate changes, make ownership explicit and expose failed, delayed or incomplete steps to the people responsible for them.

03

Small, clearly defined first step

Map one important end-to-end information flow and test its riskiest integration, data dependency or recovery path.

04

What to review

A verified flow and system map, explicit ownership and failure paths, and a tested direction for one useful production increment.

Controlled information flowSystem integrationVisible failures

These capabilities may be relevant, but the right approach depends on what the first investigation reveals.

System Integration and Information Flow

Connect ERP, portals, partners and internal systems through controlled information flows with visible failures, ownership and recovery.

Explore this capability

Back-office and workflow software

Design and build staff applications and specialist workflows around real rules, decisions, exceptions and operational constraints.

Explore this capability

Custom API and business logic development

Build secure custom APIs and maintainable business logic for client-specific rules, applications and system boundaries.

Explore this capability

Recognise this situation?

Discuss the decision behind the problem, not a predetermined solution.

Share the workflow, application, integration or custom logic you need. We can identify the smallest useful step towards a tailored software landscape.

View all examples